.
Personally…there’s nothing more irritating than leaving a message for a business you want to give your hard-earned money to, and never hearing back from them…
But it really ticks me off when I send an email or take the time to fill out a contact form on a business website – and never get a response – ever!
Come on folks…this is Marketing and Business 101. Not to mention Courtesy 101.
And it’s just plain rude to not respond to a legitimate request from a prospect.
Do these companies really have so much business that they cant find the time to follow up and respond to a possible client’s request for information or answer a question. Jeesh!!
I think not.
It seems to me that it’s becoming more and more frequent to ignore online requests for information, and it’s too bad for those that businesses, since they’re the ones losing out.
More and more people like to do research and get information online before they contact a vendor to make a purchase.
So why ignore them, and run the risk of losing them as a client forever?
Dunno, but it sure happens a lot.
The moral to my rant is this:
If you have an email and/or a contact form on your website: Make damn sure your company follows up with the people who spend their valuable time contacting you!
And if you don’t want anyone to buy anything from you, then get rid of all your contact information from your website. At least you’ll save people the aggravation of wasting their time on you.
What are your thoughts?
And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com
Merrill Clark
Web, SEO, and Direct Response Copywriter
