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Does every page on your website have a clear, concise call-to-action?

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Your website’s visitors need to know what to do next in order to guide them to take a specific action, like clicking a certain link, calling your business, or signing up for a newsletter.

If not, you’re sure not alone.

Just from my own personal experiences, many times I’ll look at a site for a minute or two, then leave because I’m completely confused, not knowing what I should do next.

Just like a printed direct mail promotion or a good advertisement, every page on your site should have a call-to-action that persuades the reader to the next step in converting them to a lead or a client.

If you don’t tell them what to do, most of the time, they’ll just leave and do nothing, turning into a lost opportunity for you.

After spending time and money on your website, doesn’t it make sense to take full advantage of it as a lead generation machine?

So what are your thoughts?

I’d like to know.

To get more information about keyword strategy, SEO, the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.


And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

Boost your online ad conversions with custom landing pages

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So you’ve bit the bullet and created an online banner ad on the local newspaper’s website.

You think it will work like gangbusters with great headline, an incredible offer, and a powerful call to action.

Statistics show the interested readers are clicking on the ad like crazy to go to your website.

But… after 3 weeks – it fails miserably.

Why?

Hmm…let’s think about for a second.

Okay…I had to click on the ad’s link to find out the reason why.

When I clicked it – it took me directly to the advertiser’s home page.

But what it should have done is taken me directly to a custom landing page, one written specifically for the offer the ad promoted.

Unfortunately for the advertiser, there was no mention of the special offer even on their home page.

You gotta remember – people are lazy. They don’t want to have to search around on your website for the offer information. They expect it to be right in front of them when they click the ad. And I guarantee they aren’t going to spend 3 minutes looking for a special page.

This brings me to the moral of this story:

Online and banner ads can be very effective, but in order to be so, they must be paired up with an equally effective landing page. Basically, a web page on your site written specifically for that ad or offer.

And make sure when you submit the ad, you tell the online ad department exactly what the URL (webpage) is so when readers click it, it goes right to it, not the home page of your website.

Oh…and this concept also applies to pay-per-click (PPC) ads, too. Or each ad, the landing page must be relevant and specific to the PPC copy, or your readers will just vanish into the night…

So what are your thoughts?

To get more information about keyword strategy, SEO, the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.


And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

Boost website conversion by building trust

Your online prospects are looking for more than just a solution to their problems.

Of course they’re looking for that, too – but they’re also looking for someone they can trust to solve them.

Think about it…how many websites do you visit where you can sense a real personality, or feel you can trust them?

I mean… it’s not like you can reach out and touch a website, like you can when you visit a local business, meeting the owners or sales people.

You see, trust is one of those things that can’t be bought. It has to be earned.

So, just how do you earn your visitor’s trust?

Well…a common and effective way is by giving instead of immediately taking. Give good, solid information and advice to your visitors. Information that will help them make a good decision plus will help you earn their trust.

And people like dealing with people they know, like, and trust.

No trust = No sale!

So in summary – Make sure the web copy on each page of your web site gives your visitors a warm and fuzzy feeling, building up their trust, and helping them solve their problems so ultimately they’ll feel good about handing over their hard earned money to you instead of your biggest competitor.

So what are your thoughts?

I’d like to know.

To get more information about keyword strategy, SEO, the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

If pretty pictures don't attract traffic to your website – what does?

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Let me repeat this: Pretty pictures and images DO NOT attract traffic to your website, but good sales copy does!

It’s true – they may help convert your visitors once they are there…but there’s no way in hell that images will get more traffic to your site from the search engines.

Granted, there is a place for pictures and images on your site, but not as the prominent features.

The best way to attract more traffic from the people that are actually looking for your product or service is with powerful, clear, and concise copy, in the right places. And that doesn’t include pictures.

There! – It’s something that’s been bothering me and I had to get it off my chest.

You see, lately, for whatever reason, it seems like everyone wanting me to critique their websites (ones I had nothing to do with) has a site that’s chock full of beautiful pictures and flash and animation and music – everywhere – but little or no useful sales copy explaining what they do and the benefits they provide their clients.

Unfortunately, certain web designers and developers think those clients a favor by setting their websites up like that. I dunno, maybe saves them money by not having to write or something…

And even worse…many of these designers and developers tout themselves as search engine optimization experts.

So how is it that if they are all about SEO that they can design completely ineffective websites for their clients, charge a hefty fee, and sleep at night?

Especially with the chance of many of these sites getting new visitors from search engines is slim to none.

Why?

Because Google and the other search engines scour the Internet looking for text. You know – words that it can read.

Basically – if you can’t copy and paste text from a web page, it’s because it’s embedded in an image, and it can’t be read by Google.

You could have paid thousands of dollars to hire the best copywriter on the planet to write your kick-ass web copy, but if Google can’t read it – it won’t matter one bit – because it’ll never be found!

In Summary:

Powerful copy and content is king when it’s put in the right places on your website!

Picture, images, movies, flash…well… they have their place, too, but as a supporting role to enhance the rest of the content.

So what are your thoughts?

I’d like to know.

To get more information about keyword strategy, SEO, the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

The right keywords: The backbone of your web strategy

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Using the right keywords in strategic places on your website can help propel your site to the top of the search engine rankings, but…

If you don’t know what keywords to use, use the wrong keywords, or just put them in the wrong places, and you might as well kiss any chance of a successful website goodbye.

Simply put - keywords and keyword phrases are what Internet users type into the search engines to find sites that have relevant information about the words they search on.

The results that Google, MSN, and Yahoo displays are based on those keywords, and that’s where your traffic will come from.

And they decide which sites to display based on the sites incorporating the keywords in the headlines, the copy, title tag copy, and other places.

Granted, keywords are only one part of the complex formulas search engines use to figure which sites to display, but they’re vital to web success.

If you just whip up your website without any regard to how your prospects will find it using keywords, you might as well give your money to charity.

In order for your website and strategy to have the best chance for success, you need to research keywords and keyword phrases.

You can find the best keyword phrases for each of your web pages using free keyword research tools such as:

http://freekeywords.wordtracker.com/
http://www.seochat.com/
https://adwords.google.com/select/KeywordToolExternal
www.spacky.com

After you figure out which keywords you think will be most successful, make sure you use them in the title bar, page headlines, link copy, and sprinkl them throughout the body copy.

Just don’t overdo it in the copy by repeating the keywords over and over. Write the copy for your readers first, and for search engines second.

It’s a balance (and a lot harder) to write for people and search engines, but I firmly believe it can be done successfully.

After it’s in use for a few weeks, check your traffic stats. You also may find other keywords that might work better, so it’s always a good idea to test them, too. Just don’t make any othere changes at the same time.

In summary…search engine optimization and keywords is a whole industry by itself, with many so-called SEO experts often providing inaccurate information.

So be careful. Most times, simple, consistent application of SEO and keyword basics end up working better than “expert” advice.

For more information about keyword strategy, check out these resources:

http://www.searchengineworkshops.com/
http://www.seomoz.com/
http://www.wordtracker.com

What are your thoughts? Let me know.

To get more information about keyword strategy, SEO, the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

Website landing pages vs. home pages

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You’ve probably heard about landing pages, product pages, home pages, and probably even squeeze pages…

Lately, many clients are asking me “So what’s the difference between them?”

It’s a great question, and I’m going to answer it for you now and hopefully, clear up any confusion.

Home Page

The home page of your site is the main page and glue that holds the rest of your website together. It’s usually the first thing your visitor sees when they type the URL (website address).

If it’s designed and written properly, it gets your visitor’s attention, quickly telling them you can help them solve their problem and to compel them to check out your site in more detail.

With good and sensible links, it will help them navigate your site, guiding them to take the next step you want them to and via your links, give them the information they came for.

Product Pages

Product pages are just what it says. It’s a page describing the features and benefits of a specific product or service in detail with the goal of converting your visitor to a qualified prospect or a paying client.

Each product or service should have its own dedicated web product page. This way, your visitors will be more focused on a specific product, and the search engines will have an easier time finding your page.

Landing Page

Landing pages are usually a single page site that has one specific purpose – to sell something or get you to take a very specific action. Often, landing pages have longer copy than a home or product page because they are acting almost like a full-fledged sales letter with a powerful call-to-action.

Many times, visitors are directed to a landing page by a print ad, a link from an online newsletter, another website, or an online banner ad. Smart advertisers will split test multiple landing pages for the same product to see which ones perform better.

Squeeze Page

The primary purpose of a squeeze page is to collect contact information from a potential lead or customer.

Most often, the copy is very short with the sole purpose of persuading your visitor to give them their contact information in exchange for getting some valuable information such as a newsletter or free special report,

This is one way to build up an online e-mail list so you can market to them and stay in touch with periodic information or promotions.

I’d love to hear your comments about this.

To get more information about the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

Your website needs traffic AND conversion to sales to succeed

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Don’t you want to get more traffic to your site?

It’s not a trick question – hell yea you do!

You see ‘em all the time…emails, ads, books, and programs promising to get bazillions of new visitors to your web site in 30 days or less.

And that may be great – as long as it is a legitimate method of increasing your traffic (but it probably won’t be 30 day).

Plus, it must be qualified traffic that’s somewhat interested in what your site has to offer.

But there’s also a problem with traffic.

Now you’re thinking: “How can getting traffic be bad?”

Actually, there are two things.

The first is getting tons of untargeted or unqualified traffic, which does nothing but possibly overload your website, and the second – more typical, more important reason is -

You get a bunch of new visitors that are interested in your site – then, just as fast as they get there, they leave and head over to your competitor’s website.

Many business owners incorrectly think getting more traffic is the “Holy Grail” of determining the overall success of their websites (don’t get me wrong – more high quality is important – even vital) but what usually happens next is…

Once your site gets all this new traffic – the copy and/or the site design does nothing to quickly a) tell them they are in the right place, b) how your products or services can benefit them and c) give the visitor any reason to stick around and continue reading to learn more.

Most sites do a terrible job at converting a new visitor to a qualified prospect you can follow up with or to make a sale.

And isn’t that the whole purpose of having a website? To make money!

Yet, almost every day I talk with business owners who are concerned more about how pretty their sites are and how they need more traffic, when, if they really want their sites to be profitable, they need to worry about converting traffic they already get to paying customers with better sales copy.

A million visitors a month is useless – unless you convert a percentage of them to sales.

On the same token, without traffic – you get zero conversions.

So you see, your site must get traffic AND convert some of that traffic in order for your site to make money for you.

Isn’t that what you really want?

Or do you want a site that matches your image and just sits there, doing absolutely nothing but looking pretty.

You really have to decide in your own mind whether it’s more important for your site to look pretty or to be used as a successful money-making machine.

(And there’s no reason it can’t look good while getting more traffic and converting more sales)

So get some professional advice about why your site isn’t working as good as it could, and finally put your website on the road to success.

I’d love to hear your comments about this.

To get more information about the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

Are you authorized to access your own website hosting and domain name accounts?

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As a business owner or website owner, are you even authorized to make any changes to your hosting account, contact information or domain options, if you wanted to?

There’s something very important I want all of you who think you have a registered domain name, even if you don’t have an actual site yet, to be aware of.

Here’s the scoop:

Lately, as I research domain name and website information for prospects and clients, I’m seeing an alarming increase in registered domain names that have been set up with someone else (not the business owner) as the official registrant, the administrative contact, and the technical contact.

And many times, it’s their web guy/girl or web designer that originally registered the domain name and set up the account for the business owner.

After talking with a few local web designers, I find out that some of them do it if they are the ones that pay the hosting and/or domain bill and then they bill the customer.

Now – I guess I understand their reasoning – a little.

Buy I don’t agree with it! As a matter of fact – I have a big problem with it.

If someone wants to register their own domain name, they should be the registered owner of their domain name, as well as the primary administrative contact plus know the account password. No matter who is paying the hosting company.

There’s no reason I can see that a web design firm can’t set up a domain name and hosting account for a client, pay the fees (reimbursed by the client obviously) and the design firm can charge the client a small administrative fee for the extra work involved.

So what happens when a client has a falling out with their web guy because they aren’t doing a good job? (By the way, this is why I get a lot of my clients and why I’m making you aware of it).

If the bad web guy is the administrative contact on everything, you, the client MUST deal with them to get the account contact information changed before you can even make any actual account changes.

Now you can guess how that might go over with the bad guy. He might be so mad you’re firing him, he won’t even give you the account password, and that would be bad for you. Where’s his incentive to help you now? Yea…right.

When I register a domain name or set up a hosting account for my clients, I do one of two things.

If they want to provide me their credit card info, I’ll set it up and pay using their payment information.

If they want me to pay for it and then bill them for it, I’ll do that too, and just charge them a $20 administrative fee.

But no matter what – I set up everything in their name, with their contact information and password, and just set myself up as the technical contact.

Then, after all the accounts are set up, I provide my clients a document that includes all the domain name and hosting account information. This includes registration companies, hosting companies, account numbers, vendor numbers, all contact information, expiration dates, login names, and all passwords.

This way…no matter what happens to me, them, or whoever…the client has authorization and credentials to make any changes they need to without involving me at all.

After all – it’s the client’s name and site, isn’t it?

Shouldn’t you, as the client, be able to change web vendors if you have to, without the hassle being run through the ringer by a disgruntled web guy?

What do you think?

I’m sure this may spark some controversy – but hey…it’s only my opinion!

I’d love to hear your comments about this. To get more information about the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

Increase online traffic by promoting your website offline

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Did you know you could get more traffic to your web site by using offline marketing methods?

That you shouldn’t depend solely on online marketing techniques such as SEO, Pay-per-click ads, and email campaigns to get more traffic?

I’m sure you’re aware you must use a multi-faceted approach in your overall marketing strategy, to include offline and online tactics.

One way to get more people to visit your site is to simply make sure your web site URL is on every printed piece of marketing and sales material your business uses.

  • Brochures
  • Flyers
  • Business cards
  • Sales quotes
  • Direct mail
  • Invoices
  • Letterhead
  • Postcards
  • Reports
  • Whitepapers
  • In short – everything in print – be shameless!

And if these sales materials are persuasive enough to get your prospects to go check out your website; congratulations – they have served their purpose.

I’ve seen this one simple technique increase a client’s web traffic by 10 percent in less than 3 months.

Granted – this is a pretty simple method of publicizing your website but I still see many business owners not taking advantage of it, and I’ll be darned if I know why they don’t.

If you want to take it a step further, mail out a sales or lead generation letter or postcard to prospects and clients, prominently display a special landing page on your website to funnel them to so they can take advantage of an Internet only promo.

Just make sure you create a special landing page so you can track the response rates.

What do you think about this technique? Have you used it or another successfully?

Let me know.

I’d love to hear your comments about this. To get more information about the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC

Use autoresponder 'Thank You' pages to increase your online profits

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A carefully written and formatted autoresponder Thank You page can add some serious moolah to your bottom line (if you know how to take advantage of it).

You do have an autoresponder set up to collect prospects name and e-mail addresses on your web site, don’t you?

If you don’t, this is a good time to set one up. Chances are, your online marketing efforts will never flourish unless you build up a quality list of prospects.

So – what is this Thank You page I speak of?

You see, when a prospect signs up for your newsletter or to get your free report, their name and e-mail address go through an autoresponder.

This software or service verifies the information, and depending on the service, may require a double opt-in with a confirmation page to verify it was in fact them that signed up. (that’s the best way)

Then it automatically sends out a Thank You page or link to the email address. Most marketers only use this page to thank the prospect for signing up and providing the link to download their incentives but…

Using it just for that purpose is just a waste of prime selling real estate.

My reasoning is this: You’ve got a hot new prospect that’s given you their carefully guarded contact information so they can get something from you.

So you already know they are very interested in what you have to offer, possibly even in other products or services you offer, but might not be quite ready to part with their cash yet. They may be testing you and your free incentive to see if you deliver what you say or find out if it’s valuable as you say it is.

So why not go for the upsell right now on the Thank You page? You could offer a complimentary product or service to them with a special discount because they signed up to your list, good for one day only. Or how about promoting some other services or products they might not know you offer at all.

Maybe a freebie tip or advice. Oh…I know – how about providing links to certain other sales pages on your website, or links to another one of your websites?

The possibilities are truly endless. So why not take full advantage of a web page your prospects are going to see anyway? Make it fun and exciting, give a special deal – whatever – but do something besides just giving them their download link.

You are in business to make money. If it were retail floor space, you wouldn’t waste it, would you?

If you’re not comfortable with autoresponder technology and writing compelling copy to take advantage of it, I can help you take advantage by providing you those services and advice.

I’d love to hear your comments about this. To get more information about the benefits of powerful copy, about this post, web/online advice, or about my direct response web copywriting services, e-mail me or call me at 603-686-5140.

And if you need offline direct response marketing copy and advice, go to www.crestviewmarketing.com

To your website’s success!

Merrill Clark
Website and Direct Response Copywriter
Crestview Marketing Services LLC